Stationway Terms of Storage

By storing luggage with Stationway, you agree to the following:

1. Booking & Payment
Storage is walk-in and pay-on-arrival. Payment is due in full at the shop when you drop off your item. Pricing is per full day of storage.

2. Declare valuables at drop-off
You must tell a member of staff if your bag contains valuables (cash, jewellery, electronics, passports, laptops, or other high-value items) or anything fragile. This lets us take extra precautions or store the item in a designated secure area. Undeclared valuables are stored at your own risk and are not covered by clause 6 below.

3. Prohibited items
You must not store: illegal items or substances, weapons, explosives or flammable/hazardous materials, perishable food, or live animals. We may refuse or remove any item found to breach this, without notice or liability to you.

4. Labelling & identification
At drop-off, we’ll tag your item with a unique label and take/ask you to take a photo of it for security records. To collect, please bring your label code; we may also ask for photo ID matching your booking name.

5. Collection
Items must be collected by the agreed pick-up time. If not collected within 7 days of that date, we’ll try to contact you; if we can’t reach you, or you don’t collect within a further 7 days, we reserve the right to dispose of the item without further liability.

6. Liability
We take reasonable care of all stored items. We are not liable for loss or damage caused by circumstances beyond our reasonable control (e.g. fire, flood, theft by force).

7. Pre-existing damage
Please point out any existing damage to your bag before we accept it. We’re not responsible for damage or wear that was already present at drop-off.